777ace Privacy Policy – Your Data Is Safe With Us

777ace.biz is committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, why we collect it, how it is used, and how you can stay in control of your own data. By using any 777ace service, you are considered to have agreed to this policy.

777ace collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Information you provide directly

• Identity Information: Full name, date of birth, national ID number (collected during KYC verification).
• Contact information: Mobile number, email address.
• Financial Information: bKash/Nagad numbers and transaction history (full card numbers or bank account details are not stored).
• Verification documents: Copy of national ID or passport (for KYC purposes only).
• Support Conversations: Your messages sent via live chat or email.

Information collected automatically

• Device Information: Device model, operating system, and browser type.
• Network Information: IP address, mobile network operator.
• Usage data: Which games you played, how long you played, and which pages you visited.
• Transaction logs: Deposit and withdrawal times, amounts, and methods.
• Cookie & Tracking Data: Session data, preference settings (details below).

777ace uses your information for specific purposes only. Each of those purposes is clearly outlined below.

Marketing Communications

777ace may notify you about new offers, bonuses, or updates via SMS or email – but only with your consent. You can withdraw this consent at any time through your account settings or by contacting support.

777ace does not sell your data to third parties. However, limited information may be shared in specific circumstances.

Who Your Information May Be Shared With

• Payment partners: Payment gateways such as bKash and Nagad receive the information necessary to process transactions. They handle this data on behalf of 777ace and are not permitted to use it for their own purposes.
• Game providers: Third-party game studios may receive a user's session ID to verify game outcomes — no personal information is shared.
• Law enforcement agencies: Information may be disclosed as required by law, including in response to court orders, government requests, or fraud investigations.
• Anti-Money Laundering authority: Information on suspicious transactions may be reported to authorities when required by law.

Who your data is never shared with

• Advertisers or marketing companies.
• Data brokers or data aggregators.
• Any social media platform or service outside of 777ace.
• Any third party without your consent.

777ace follows industry-leading technology and practices to keep your data secure.

Technical Security

• SSL/TLS Encryption: All communications on the website and app are encrypted with 256-bit SSL.
• Password Hashing: Your password is never stored in plain text — only in hashed form.
• Two-factor authentication (2FA): Add an extra layer of security to your account.
• Firewall & IDS: To prevent unauthorized access at the server level.
• Regular security audits: Regular security audits conducted by independent third-party experts.

Organizational security

• Only authorized personnel have access to your data.
• All staff receive data privacy training.
• Data access logs are maintained and reviewed on a regular basis.
• In the event of a data breach, we will notify affected users within 72 hours.

Cookies are small text files stored in your browser or device. 777ace uses cookies to enhance your experience.

Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and keep the platform running properly. These cannot be disabled.
• Functional Cookies: To remember your preferences – such as language settings and theme choices. These are optional.
• Analytics cookies: To understand which parts of the site are used most — data remains anonymous. Optional.
• Security cookies: To detect fraud and bot activity. These are strictly necessary.

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features on 777ace to function incorrectly.

As a 777ace account holder, you have the following rights regarding your personal data.

To exercise any of these rights, email us at support@777ace.biz or reach out via live chat. We typically respond within 30 days.

777ace does not retain data beyond what is necessary. However, certain information must be kept for a defined period for legal compliance.

Once the legally required retention period has ended, data is securely deleted or anonymized.

777ace may update this Privacy Policy when necessary. For significant changes, a notice will be posted on the website and an SMS may be sent to your registered mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated policy.

For any questions or complaints about our Privacy Policy, or to exercise your data rights, please get in touch with us:

• Email: support@777ace.biz
• Live chat: 24/7 via Website or App
• Response Time: Typically within 24–48 hours